DA GRIND
Da Grind / Support

Support

Grind through Life's $tage$

Last updated: October 1, 2026

Informational template, not legal advice. This page is a good-faith plain-language template. It should be reviewed by a qualified professional before you rely on or adopt it.

1. Contact

Email dagrind24.7@yahoo.com. Mention your device model, operating system version and what happened. Please do not send passwords or sensitive details. Your email address and message go through Yahoo Mail and are used only to help you. Email support

2. My progress is gone

Progress is stored only on your device, with no account or cloud save. It can be lost by Reset Progress, removing the app, clearing app data, or changing devices. Restoring from a device backup depends on your device and provider settings; I cannot restore it for you.

3. Avatar and photos

Open Avatar from the home screen to choose an emoji or upload a photo. The app asks for photo-library access only then. If access was denied, enable it in your device Settings. Remove Photo returns you to the default emoji.

4. Reset Progress

Settings has a confirmed Reset Progress. It clears scores, history, avatar and photo from the app's local profile, and it cannot be undone.

5. Sharing

Share Score and the Lab's statistics export use your system share sheet. If nothing appears, check that you have a destination available. Avatar photos are never part of the statistics export.

6. Is the Lab real money?

No. The Lab is a hypothetical sandbox. Da Grind has no live ads, no in-app purchases, and no payouts.

7. Privacy requests

To ask about email you sent me, write to the address above. Full details are in the Privacy Policy and the Terms.